Shipping policy
Thank you for shopping with ArtsyEarth! We are dedicated to providing you with the best possible shopping experience. Below, you will find all the essential details regarding our shipping process.
Order Processing Time
We understand the excitement of receiving your orders quickly! All orders placed before 5:00 PM (New York Time) will be processed and dispatched on the same day. Orders placed after 5:00 PM will be processed the following business day. Our usual order processing time is between 1 to 3 business days(Mon-Fri).
Shipping & Delivery Economy
-
Transit Time: Once your order has been processed, it will typically arrive within 3 to 7 business days (Mon-Fri).
-
Total Delivery Time: From the moment you place your order, you can expect delivery within 4 to 10 business days (Mon-Fri), depending on your location.
- Shipping Fees: Free.
Shipping & Delivery Standard
-
Transit Time: Once your order has been processed, it will typically arrive within 1 to 3 business days (Mon-Fri).
-
Total Delivery Time: From the moment you place your order, you can expect delivery within 2 to 6 business days (Mon-Fri), depending on your location.
- Shipping Fees: $9.99.
Shipping & Delivery Express
-
Transit Time: Once your order has been processed, it will typically arrive within 1 to 2 business days (Mon-Fri).
-
Total Delivery Time: From the moment you place your order, you can expect delivery within 2 to 5 business days (Mon-Fri), depending on your location.
- Shipping Fees: $19.99.
Shipping & Delivery Priority
-
Transit Time: Once your order has been processed, it will typically arrive within 1 business day (Mon-Fri).
-
Total Delivery Time: From the moment you place your order, you can expect delivery within 1 to 4 business days (Mon-Fri), depending on your location.
- Shipping Fees: $29.99.
Order Cut-off Time
To ensure that your order is processed the same day, please place your order before 5:00 PM (New York Time). Orders placed after this time will be processed on the next business day.
Shipping Restrictions
At this time, we currently only ship to locations within the United States. We do not offer international shipping, but we are working on expanding our reach. Stay tuned for future updates!
Shipping Address
Please ensure that your shipping address is complete and accurate. We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses.
30-Day Refund & Return Policy
If you're not completely satisfied with your purchase, you may return it for a refund within 30 days of receiving your order. Items must be unused, in original condition, and in original packaging. To initiate a return, please get in touch with us at support@artsyearth.com, and we’ll guide you through the process. Refunds will be issued using the original payment method after we receive the return.
Note: Return shipping costs are the customer's responsibility unless the item is defective or damaged upon arrival.
Contact Us
If you have any questions or need assistance, feel free to reach out at support@artsyearth.com. We respond to inquiries within 24 hours and are always happy to help!