FAQs
When will I receive my order?
Total delivery time = Processing time (2-3 business days) + Shipping time (varies by method):
Economy: 5 business days
Standard: 3 business days
Express: 2 business days
Priority: Overnight delivery
For example, with Standard shipping, expect your art in 5-6 business days total.
Where do you ship?
We currently ship to all addresses within the continental United States. We process all orders from our USA facility to ensure efficient delivery times and reliable service.
Do you provide order tracking?
Yes! Once your order ships, you'll receive a tracking number via email to monitor your art's journey in real-time. You'll see estimated delivery dates and updates throughout the shipping process.
Do your art pieces come ready to hang?
Yes! Every piece arrives with pre-installed hanging hardware, mounting brackets, and clear instructions. You'll only need basic tools (hammer and level) to display your art.
What sizes are available?
We offer five carefully chosen size categories to fit any space:
Mini (under 12"): Perfect for small spaces or creating gallery walls
Small (12"-20"): Ideal for intimate areas or as part of a collection
Medium (21"-36"): Our most popular size for standard walls
Large (37"-48"): Makes a bold statement in larger spaces
Oversized (49"+): Creates dramatic impact in grand spaces
Each piece's specific dimensions are listed in its product description.
How does your 1Art1Tree™ Program work?
Each month, we count the total number of art pieces sold and make a corresponding contribution to One Tree Planted to plant that many trees in the USA. We publish monthly reports showing our impact and planting locations. This program helps ensure that our art production creates a net positive effect on the environment.
How can I see the program's impact?
We publish monthly reports showing our total trees planted and planting locations. All reports are available on our website and social media channels.
What makes ArtsyEarth different from other wall art companies?
We combine eco-friendly practices with affordable pricing while maintaining museum-quality standards. Plus, every purchase contributes to reforestation through our 1Art1 Tree™ Program.
What if my artwork arrives damaged?
Contact us immediately with photos of the damage. We'll arrange a free replacement or refund, with return shipping covered by us.
What if I'm not satisfied with my purchase?
Your satisfaction is our priority. If you're not completely happy with your purchase:
- Contact our customer service team within 60 days of receipt
- We'll help resolve any issues or arrange a return
- Free return shipping for quality-related issues
- Hassle-free refund process
